Help & advice 24 hours a day

When you protect your pet with us you'll always have PetCall at the end of the phone.

At any time of day or night, if you need expert advice about your pet you can speak to one of our UK qualified vet nurses.

Why use PetCall?

Time Saving - Advice from a PetCall vet nurse might mean that you do not need to visit your vet.

Expert Advice - a PetCall vet nurse can tell you if you urgently need to visit your vet or if your concern can wait until your vet's opening hours.

No Policy Excess - A call to PetCall won't affect your premium or policy excess.

Got a question?

If you have a question, visit our FAQ's as the answer may well be there, if not simply fill in the form below and we will come back to you with an answer.

FAQ's

Give us a shout?

If you still can't find the answer, then please give us a call.

General Enquiries

0800 975 1960
Mon - Fri 8am - 9pm Saturday 9am - 5pm Sunday 10am - 5pm

Policy Queries

0344 543 1040
Mon - Fri 8.30am - 6pm

PetCall

Open 24 hours a day